Matthews Auto Repair

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Mon - Fri: 8:00 AM - 5:00 PM
5

I thought my transmission was slipping. Tried "the other guys" first but was not impressed at the person's lack of interest, or refusal to quote a transmission flush. Called Mr. Transmission based upon these Google reviews and found Austin and Frank to be patient and willing to answer any question - and I usually have a lot! They completed a performance check on my car and told me that everything was in working order, I left without paying a penny. No high pressure sales, and no advising I need unnecessary work. In my humble opinion, these are people you can TRUST!

Hello Stephen, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of Mr. Transmission Milex Matthews! We value your feedback, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

My father brought in his Ford 2003 here years ago after his transmission gave him troubles and to this day has never had a problem with it, he recommended me this place after my car started giving me similar issues, shortly after bringing it in I got a report back within a couple hours and a full breakdown of what needed to be done with full transparency on price, options, etc. They were reliable, quick, and honest people, will definitely recommend to others! Frank’s customer service is awesome and I felt like I was in good/reliable hands!

Thank you for the awesome review, Leslie! We are happy to read that our team has been able to provide exceptional service for you. Mr. Transmission MIlex Matthews looks forward to providing you with more great experiences in the future. It was a pleasure to serve you.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Thank you for the ratings

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Went to Mr. Transmission for complex transmission problems on Mercury Mountaineer and the owner personally took the vehicle home working overnight to discover reasons for error codes. Cannot say enough good things about the owner and this branch they do whatever it takes to make the customer satisfied. I did not receive anything in exchange for this review for service in April 2021.

Thank you for the review, Chris! Mr. Transmission Milex Matthews appreciates your feedback!

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

*****Mr Frank is the best. Honest Respectable Stand Up Guy*****

5

Thank you for the review, Kevin!

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

AWESOME EXPERIENCE...... after experiencing some transmission issues, this shop did an complete diagnosis, add additional transmission fluid, research replacement parts, & contacted me within 48 hours with an estimated at NO CHARED! They were extremely professional & honest throughout the entire process. I highly recommend them. If you are having transmission challenges, it would be foolish to go to anyone other than Mr transmission. Absolutely the best in the Charlotte area. It was a blessing to know there’s still Good, Honest & Trustworthy Technicians still around.

thank you sir. we thank you for the opportunity to help you.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

I was referred to Mr. Transmission. I took my vehicle there expecting that I would need a new transmission. Austin and the team there thoroughly inspected my vehicle and took it on several test drives to try and figure out the problem. I was pleasantly surprised when they told me that I did not need a new transmission. Instead, they suggested that I needed new tires. I truly appreciated the professionalism, honesty, and integrity that they provided to me and I would strongly recommend them to anyone.

Thanks for the review Tom! Mr. Transmission Milex Matthews appreciates your feedback!

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

I thought i needed my transmission serviced so i took it to the Best in the Business. They provided a free transmission inspection and road test. After the check, i was told nothing was wrong with the transmission. I was also told my fluid looks really good and i don't need a transmission flush at this time. If i had went to any other place like a quick lube, they would have tried to sell me on a flush just based on the mileage. However, Mr. Transmission is about building lifelong relationships and not searching for a quick buck. This is my second experience with them. My 1st since they moved to the new location. I will continue to go to them for ALL my transmission needs. I will also continue to refer all my friends and family for there transmission needs.

thank you for a great review, for your business and time and kind words for our team.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Gr8 guys, gr8 thighs

thank you for your business, we look forward to assist you in the future

- Mr. Transmission - Milex - Charlotte-Matthews, NC