Matthews Auto Repair

Call Us:(704) 531-8816
Mon - Fri: 8:00 AM - 5:00 PM
5

Customer since the 80's, always great work, and always a fair price. Transmission and drive train service.

1

I'll start by saying that I cannot prove this but Mr Transmission was the last place to have our Ford flex on a lift. They rebuilt our transmission. It was the second time having it rebuilt. 1) should have gotten rid of it when it wasn't right the first time 2) first year the flex was made so doomed from the beginning. All of that being said after MT rebuilt the second time it still wasn't right and eventually we parked it in our driveway where it sat for 9 months until we decided to have it junked. Come to find out, the catalytic converter was removed and replaced by a muffler, so it had 2 mufflers. I point out that MT was the last to have it on a lift because the flex is very low to the ground and doubtful that someone could have randomly come and removed it in our driveway say also we have dogs and that's unlikely. Again, I can't prove this but I will NEVER take another vehicle there again and make sure to spread the word about this situation as it seems unlikely that it could have happened anywhere else. At the very least do an eyeball check yourself, I didn't think to do this because I'm not a thief. I will definitely check in the future this was a very sad and expensive mistake on our part.

Emily, we do not have a record of you coming to our shop, was this review left for another location? We strive to do our very best to always exceed our customers’ expectations. We are sorry your experience did not meet the Mr. Transmission Milex standards. Would you mind leaving this review on the correct page? Every location is individually owned and operated. Thank you and have a nice day.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

thank you for the great review

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Got a good estimate to fix my van.

5

Great job on my transmission. Frank did a great job informing me about updates and the staff was great. Highly recommended!

1

Never been there ? Why do I have to add a star just to share

sir we will be more than eager to satisfy this issue please reach out to frank norton at 704-531-8816

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Absolutely incredible service all the way through. Honest auto shops are hard to find but this is one of the good ones. Excellent pricing and they knew exactly how to fix my truck. Highly recommended.

thank you for your compliments we strive to be meet those requirements for all thank you very much

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Very Very good 👍 💯

thank you for your business and the time you gave us for a fine review

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Honest place. Took my rx350 in for periodic shifting slip issue I was feeling. Took my car in and they checked for leaks and test drove it a few times. They were honest and didn’t push repairs down my throat. Said they didn’t find any leaks and based on mileage of the suv they did not recommend any repairs. I was grateful for the honest assessment. I would recommend this place for your transmission repair needs.

sir we thank you for the high praise and also for your time to give s a five star review

- Mr. Transmission - Milex - Charlotte-Matthews, NC
4