Matthews Auto Repair

Call Us:(704) 531-8816
Mon - Fri: 8:00 AM - 5:00 PM
5

I called Mr. Transmission about problems I was having with my restored 1980 Corvette. The car was towed as I was scared to drive it and do more damage. The manager opened the hood, looked at it, knew immediately what was wrong and fixed it within 2 minutes. It was not the transmission. I was not charged. This is not the first car I have taken to this location. I received excellent service before and knew this was a business I could trust with my dream car. This is a professional, clean, reliable, customer friendly business that I have referred to others and will continue to do so.

5

Took my 02 maxima 6MT for repairs, ended up needing another used transmission. Whole process took a week. The cost (almost $2,000) made me wallet catch on fire, but car runs good with no more noise. I have a 90-day warranty, and they do follow ups to make sure everything is operating like it should. Excellent service, but expensive.

5

I had the transmission rebuilt in my Expedition. Frank and David went through what it would take to fix and were upfront about cost. I had an issue a few days after the repair. I took it back and Frank worked to find and repair the issue. I believe no one is perfect so this time, my truck had to go back but they "made it right" and that's what matters most to me. Frank called me everyday as they searched for the "gremlin" that was causing the issue. I would recommend them because of their tireless effort and good rapport.

4

Service was great! Price was a bit high but reasonable. Only problem I had was trying to get my car back. They told me I'd be done one day and turns out they weren't finished with it but was not a problem.

5

I really appreciate the work done from Mr. Transmission. I'm very thankful for Mr. Frank Mr. David and Ms. Sara and their outstanding team for getting my car back in great condition. They were able to work with me when it came to in house financing though it was a long journey it was well worth it and I would recommend anyone who's having an issue with their car this would be the best place to go. Again thank you guys so much for all that you have done

5

I have never felt more welcomed! My friend and I both had transmission problems within a week of each other and they treated both of us with exceptional care and professionalism. They showed us exactly what was going on, led us through the entire process and I appreciated the honesty. Its hard to come by now a days. My car is running beautifully and its all thanks to Dave, Frank, and their crew! Thank you guys so much!

5

I am a small business owner here in Charlotte. My food truck had problems and would not shift into gear. The guys here at Mr. Transmission diagnosed the problem and fixed the problem with great professionalism. Called me and described to me what they thought it could been. They replaced the part and got everything running back to normal. Dave and Franklin and their service crew are great!!

5

I had the transmission rebuilt in my Expedition. Frank and David went through what it would take to fix and were upfront about cost. I had an issue a few days after the repair. I took it back and Frank worked to find and repair the issue. I believe no one is perfect so this time, my truck had to go back but they "made it right" and that's what matters most to me. Frank called me everyday as they searched for the "gremlin" that was causing the issue. I would recommend them because of their tireless effort and good rapport.

1

Went to mr.transmission in Charlotte. Was told that transmission was fixed and spent 2100 on the rebuilding of the transmission. Transmission is broken again.

3

ive been living in the charlotte area for about 17 years now and had to get transmission work done. Before google reviews we only had to rely on the BBB and they didnt have too many positive reviews then so i was very skeptical about going there. All in all I decided to try them out anyway to see if what was being reported was true. And i believe it was because of the low and high range estimates they gave me. All the other shops could tell me after they diagnosed my car what was wrong with the transmission and gave me a their flat rate not some ridiculous high and low rate like mr. Transmission gave . When your dealing with that much money to fix a transmission people need affordable honest. Now I decided to take my car somewhere else so i cant really tell u if they 'scam" people or not but I myself am a part time business owner so i know you're obviously are in business to earn a profit. It's just how u go about it, or how much you mark up your prices compared to the industry norm is what will make or break u.