Matthews Auto Repair

Call Us:(704) 531-8816
Mon - Fri: 8:00 AM - 5:00 PM
1

Rude

Charles, we strive to do our very best to always exceed our customers’ expectations. We are sorry your experience did not meet our standards. We appreciate your business and value your feedback. I would like the opportunity to discuss this further with you. If you would be willing to talk further please call us at (704) 531-8816. Thank you and have a nice day.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

They are the best company to fix transmissions. They helped me a lot to get my 1995 Ford E-350 back on the road. Thank you so much sir. Frank 🙏

5

Super nice guys thanks again for checking on my car right away. Can only recommend!!!

thank you for great review

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

thank you

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Mr. Frank is one of the most honest and reliable mechanics and businessman there is. I will not take my car to no one else ever again you got to come to mr. Frank at mr. Transmission... Real person speaking

5

Frank is by far one amazing person. I would recommend anyone here for your transmission issues.

THANK YOU VERY MUCH I HOPE I WAS HELPFULL

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Customer since the 80's, always great work, and always a fair price. Transmission and drive train service.

1

I'll start by saying that I cannot prove this but Mr Transmission was the last place to have our Ford flex on a lift. They rebuilt our transmission. It was the second time having it rebuilt. 1) should have gotten rid of it when it wasn't right the first time 2) first year the flex was made so doomed from the beginning. All of that being said after MT rebuilt the second time it still wasn't right and eventually we parked it in our driveway where it sat for 9 months until we decided to have it junked. Come to find out, the catalytic converter was removed and replaced by a muffler, so it had 2 mufflers. I point out that MT was the last to have it on a lift because the flex is very low to the ground and doubtful that someone could have randomly come and removed it in our driveway say also we have dogs and that's unlikely. Again, I can't prove this but I will NEVER take another vehicle there again and make sure to spread the word about this situation as it seems unlikely that it could have happened anywhere else. At the very least do an eyeball check yourself, I didn't think to do this because I'm not a thief. I will definitely check in the future this was a very sad and expensive mistake on our part.

Emily, we do not have a record of you coming to our shop, was this review left for another location? We strive to do our very best to always exceed our customers’ expectations. We are sorry your experience did not meet the Mr. Transmission Milex standards. Would you mind leaving this review on the correct page? Every location is individually owned and operated. Thank you and have a nice day.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

thank you for the great review

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Got a good estimate to fix my van.