Matthews Auto Repair

Outstanding service

I thought my transmission was slipping. Tried "the other guys" first but was not impressed at the person's lack of interest, or refusal to quote a transmission flush. Called Mr. Transmission based upon these Google reviews and found Austin and Frank to be patient and willing to answer any question - and I usually have a lot! They completed a performance check on my car and told me that everything was in working order, I left without paying a penny. No high pressure sales, and no advising I need unnecessary work. In my humble opinion, these are people you can TRUST!

My father brought in his Ford 2003 here years ago after his transmission gave him troubles and to this day has never had a problem with it, he recommended me this place after my car started giving me similar issues, shortly after bringing it in I got a report back within a couple hours and a full breakdown of what needed to be done with full transparency on price, options, etc. They were reliable, quick, and honest people, will definitely recommend to others! Frank’s customer service is awesome and I felt like I was in good/reliable hands!

Went to Mr. Transmission for complex transmission problems on Mercury Mountaineer and the owner personally took the vehicle home working overnight to discover reasons for error codes. Cannot say enough good things about the owner and this branch they do whatever it takes to make the customer satisfied. I did not receive anything in exchange for this review for service in April 2021.

*****Mr Frank is the best. Honest Respectable Stand Up Guy*****

AWESOME EXPERIENCE...... after experiencing some transmission issues, this shop did an complete diagnosis, add additional transmission fluid, research replacement parts, & contacted me within 48 hours with an estimated at NO CHARED! They were extremely professional & honest throughout the entire process. I highly recommend them. If you are having transmission challenges, it would be foolish to go to anyone other than Mr transmission. Absolutely the best in the Charlotte area. It was a blessing to know there’s still Good, Honest & Trustworthy Technicians still around.

I was referred to Mr. Transmission. I took my vehicle there expecting that I would need a new transmission. Austin and the team there thoroughly inspected my vehicle and took it on several test drives to try and figure out the problem. I was pleasantly surprised when they told me that I did not need a new transmission. Instead, they suggested that I needed new tires. I truly appreciated the professionalism, honesty, and integrity that they provided to me and I would strongly recommend them to anyone.

I thought i needed my transmission serviced so i took it to the Best in the Business. They provided a free transmission inspection and road test. After the check, i was told nothing was wrong with the transmission. I was also told my fluid looks really good and i don't need a transmission flush at this time. If i had went to any other place like a quick lube, they would have tried to sell me on a flush just based on the mileage. However, Mr. Transmission is about building lifelong relationships and not searching for a quick buck. This is my second experience with them. My 1st since they moved to the new location. I will continue to go to them for ALL my transmission needs. I will also continue to refer all my friends and family for there transmission needs.