Matthews Auto Repair

Call Us:(704) 531-8816
Mon - Fri: 8:00 AM - 5:00 PM
5

I cannot say enough about the service, professionalism and knowledge of the Team at Mr. Transmission. They also care about your vehicle and for the first time I can remember I drove away and did not have to turn around due to poor workmanship. My 1992 Z/28 25th Anniversary Edition V8 Camaro advises all who care for their vehicles, well you found them. Thank you to Joe and Frank for a job words can't express.

we thank you kindly for your fantastic review. we strive for 100% customer satisfaction , and appreciate your business, sincerely frank norton

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

I was without my vehicle for 3 weeks before bringing it to Mr. Transmission. He didn’t have my car for more than a week and got me out of here without any problems. Called me and kept me informed about my vehicle. Gave terrific customer service never meet people that wonderful!! I had zero problems and I’m so happy I brought him my car

it was our pleasure to help such a wonderful and kind customer . we thank you for your kindness

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

I highly recommend Mr. Transmission, customer service is excellent, I found them on line and selected them because of the good reviews, my transmission went out taking my daughter to school..I called Mr transmission as soon as it open, the owner sent a tow truck to pick up my car.. Great Vibes..👍👍👍👍

we thank you for the kind words. we strive for 100% customer satisfaction.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

I had a wonderful experience at Mr. transmission. He was honest and did an amazing job finding out what was wrong with my truck. Had my vehicle ready and back to me earlier than expected. Definitely will recommend him to all my friends.

5

Mr Transmission is THE place to go when you need your transmission worked on. They have excellent customer service and they know what they are doing! I highly recommend anyone that needs any work on your car/suv to go to Mr Transmission!!

thank you very much for your review of mr.transmission. we thank you for the opportunity to service your vehicle and we would also ask for your recommendation to any any of your friends, relatives, or your customers that can use our services, thank you again for your patronage.

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Absolutely NO ONE likes to experience car-trouble!!! But it’s even worse when you realize the trouble you’re having is a MAJOR repair, such as your engine or transmission. 🤦🏽‍♀️ So you take the car to be looked at [by Mr. Transmission] just hoping you hear them give you a different outcome. Mr. Frank [the owner] takes you and your car for a test-drive. (Who doesn’t love a personal touch?). You leave it for further review. Nope!! It’s exactly what you thought; the transmission has to be replaced/RE-built. You knew it but didn’t want to hear it!! You go through the different ideas of how you can possibly make this process easier for yourself and CHEAPER, if possible. Do you rebuild or replace your car all together?? So you have a long conversation with Joe, get all the details of the issues but all the while you’re thinking of the great service you’ve received thus far. You choose to step away and process all of the info he has given you, all the while knowing, you’re car is paid off, this is ABSOLUTELY the best route. Rebuilding a transmission is an expensive investment but when you know you’ve got the best company handling it; they have the knowledge, care and the ABSOLUTE BEST CUSTOMER SERVICE EVER!!!! You’ll do what you have to do to get through this completely unexpected repair. I had my car back within a few days. It drove like a brand new car!!! They even told me to come back in 2wks so they can re-check my car. That’s exactly what I did; PERFECT!! During this process I dealt with top of the line customer service. They answered every question I had and even offered info on questions I didn’t know I had; showing me customer satisfaction is of the utmost importance!! So if you happen to have this come up with your car, don’t hesitate to contact Mr. Transmission. Your experience will be nothing less than OUTSTANDING; even through one of he toughest times of your life!!

thank you very much for your kind words and we thank you for giving us the opportunity to service your vehicle. sincerely frank norton

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Took my car in thinking my recently-installed clutch was failing. Took it to Mr. Frank and Mr. Joe, and they checked it out and made some adjustments and it was perfect. Mr. Frank told me that they couldn't find anything wrong and wasn't going to try like other places have done. Wish I had taken it to them BEFORE I replaced it. Those guys care and remind me of Dads everywhere who believe in truly caring for their customers and keeping them safe. If you need a fair and trustworthy transmission mechanic, Mr. Transmission on E. Independence is the ONLY place to go in Charlotte.

5

Frank Norton and Joe took care of my car this morning so well. I was told I needed a $300 transmission flush by another supposedly reputable shop and Frank found all it was, was a lose Sensor, and they didn't charge me a penny! I couldn't be happier. As long as I have a need for a transmission service, they earned a customer for life. I was very impressed by the cleanliness of their shop and left amazed by their customer service! Thank you so much Frank and Joe! Anytime there's a need for a referrence, please let me know!

Thank you for your review! We look forward to servicing your car in the future!

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

I went here and got a rebuilt Volvo transmission. The service was amazing!!! I'm 24 and I really loved the fact that after price was brought up, Joe told me to have my mother call ( she's the one who gave me the reference) so he could speak and explain everything with her. You really can't beat that service! Most mechanics try to get as much money as possible from unsuspecting people. Mr. Transmission is the opposite! My car was in and very fast!! Thank you so much.

we appreciate your business, and thank you for words of kindness. thank you frank norton

- Mr. Transmission - Milex - Charlotte-Matthews, NC
5

Impressive service and integrity. I have been doing most of my own auto repairs for the last 30 years. So I am acutely aware that finding repair shops that can be trusted are rare. Frank at Mr. Transmission is one of those repair shops that can be trusted, and a rare find. My Trailblazer's 4 wheel drive transmission failed on me, and I chose Mr. Transmission, not based on price, but based on reputation. Although, their price was reasonable. They provided a full rebuild, to OEM specifications. The trailblazer ran great after the work. Here is the kicker. After a couple of weeks, I called them and let them know that I was concerned with the transmission's recent behavior. They didn't hesitate. They came and retrieved my Trailblazer within the hour, and took it to their shop for inspection. The transmission has been performing flawlessly ever since. These guys are on their game. Oh, and no charge for the follow up service. Just good guys, standing behind their work. I will be recommending these guys to my wife and daughter when the time comes for their transmission service.

Thanks for your business and your review. Frank Norton.

- Mr. Transmission - Milex - Charlotte-Matthews, NC